The King Shaka International Airport is now 1 year in operation and will soon be celebrating 1 year come 1st May 2011. The airport has made some serious positive strides since its inception. The airport has a steady growth in the last few months now of around 11% and also has the 1st domestic airline, Velvet Sky based in Durban. The airport has also received many accolades since it was launched and recently won the converted Airports Council International (ACI) and was placed 4th in the category Best Airport – Middle East /Africa and was placed 1st in the Skytrax survey as Best Regional Airport in Africa.
Since the grand and seamless opening of the airport in May 2010 there had many calls from the flying public to introduce cheaper parking options at KSIA. Bongiwe Pityi, AGM Airport Operations, said “We wanted to get our airport fully operational and now that have we took heed of the comments of our customers and we have now introduced the “Long Stay” parking option at the airport. We believe that this option will give our customers more choices for parking at KSIA and allow for a better parking operation and more convenience for the user.
ACSA believes that the introduction of “long stay” parking option will benefit the users in the following ways:
- The cheaper cost and comparisons to the other parking zones
- 24 hour secured environment ( physical and CCTV)
- 24 hour service operation at parking office – 032 436 6626
- Alternate options of parking products
- Free transport options to and from parking areas – golf cart service
Deshnee Sukdeo, KSIA Landside Manager said, “The long stay parking and other parking options at King Shaka International Airport is just another service enhancement that ACSA has adopted since the opening of the airport on 1st May 2010. Users still have the option of utilising the multi storey parking facility which is closer to the terminal but is also more expensive. Users also have the privilege of booking their parking in the long stay zone by calling 032 436 6626/56 or email firstname.lastname@example.org or visit the ACSA website on www.airports.co.za”.
“As we reach a great milestone with KSIA celebrating its 1st Birthday on 1st May 2011, ACSA it is through the tremendous support and co-operation we have received from our customers and we will continue to improve on service delivery to our airport users. It is through the feedback from our users that has made KSIA achieve so much in such a short space of time but there is always room for improvement, said Colin Naidoo, Communications Manager for KSIA. “We will continue to solicit information from our users through our quarterly service standards surveys and it is through results that we can improve our service or celebrate our achievements on that critical feedback.”
Communications and Brand
King Shaka International Airport