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South Africa’s flagship airport wins top award
Monday, April 04, 2011 | 00:00

Johannesburg – Airports Company South Africa’s (ACSA) O.R. Tambo International Airport has been named the best Airport in Africa at this year’s prestigious World Airport Awards in Denmark. The awards, which were held in Copenhagen on 30 March 2011, are based on 11.38 million survey questionnaires completed by over 100 different nationalities of airline passengers in 2010/2011, covering more than 240 airports across the globe.

The World Airport Survey was established in 1999, and is held in high esteem for clarity of process and rigorously applied rules of total independence. The results are based on unsolicited customer survey responses, with no subscription or membership required for an airport to be included. SKYTRAX Marketing Director, Peter Miller, says the survey evaluates traveler experiences across 39 different airport service and product factors - from check-in, arrivals and transfer through to departure at the gate.

“This is a proud moment for the entire airport community and we would like to sincerely thank our passengers for this honour. But more importantly, I would like to pay homage to the men and women who work tirelessly behind the scenes at all Airports Company South Africa airports. This award signifies yet another important milestone for the airport just months after South Africa successfully hosted the FIFA 2010 World Cup,” says Christopher Hlekane, General Manager of O.R. Tambo International Airport.

 “The tournament showcased that O.R. Tambo International is not merely South Africa’s flagship airport but also the gateway for any major African event. Last night’s award ceremony also recognises that this airport, including key airports in the ACSA network, can compete comfortably with the best facilities in the world. That is good news not only for ACSA but for South Africa as a travel destination of choice,” says Hlekane.

O.R. Tambo International Airport was also acknowledged amongst three airports as the most improved airports worldwide. The top award also comes a year after the airport officially opened its Central Terminal Building in April 2010 following the successful completion of the multibillion rand infrastructure development programme. (Ends)

For enquiries, please contact, Unathi Batyashe-Fillis, Manager: Communications and Brand Management at O.R. Tambo International Airport on 011 921 6087/079 882 7307 or via email unathi.batyashe-fillis@airports.co.za

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