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Terminal name changes and check-in counters renumbered at O.R. Tambo International Airport
Tuesday, March 24, 2009 | 00:00

Terminal name change to Terminal A and Terminal B

O.R. Tambo International Airport has made the decision to follow the lead of other international airports and make the terminals multi-use such that terminals can be used to process both international and domestic flights interchangeably. The benefit of making the terminals multi-use will allow the airport to be more efficient in the use of existing infrastructure, thus minimising the dependence on more construction of new buildings to create capacity.

Like other international airports with multi-use terminals, the international and domestic descriptors of the terminals will fall away at O.R. Tambo International Airport. There will still be two terminals, which will in future be known as Terminal A and Terminal B. Terminal A will extend from the Central Terminal Building(CTB) atrium to the north (previously the international terminal) and Terminal B will extend south (previously the domestic terminal).

For the foreseeable future the check-in counters in the existing international departures hall will continue to be used for international flights only, while the multi-use CTB departures facility will be used by both international and domestic airlines allowing those airlines with domestic and international flights to use the same check-in counters.

Airline check-in counter moves
At the beginning of April 2009 when the new multi-use departures hall in Terminal B opens in the CTB some airlines serving international routes will move into the new facility. Among them are South African Airways which will process both international and domestic passengers from the new facility. Other airlines that will also be moving to the new facility include:

  • Express and Airlink (which like SAA will process both international and domestic passengers from their counters)
  • UM – Air Zimbabwe
  • MD – Air Madagascar
  • WB – Rwandair Express
  • TC – Air Tanzania
  • QF – Qantas
  • CX – Cathay Pacific
  • MS – Egypt Air
  • MK – Air Mauritius

Check-in counter renumbering
The changes to the terminal naming and the multi-use terminal will necessitate the changing of check-in counter numbers in both departure terminals. They will have an alphanumeric numbering system. A three digit number will be prefaced by A or B depending on which terminal it is located in.

The counters in Terminal A (currently international departures) will be numbered from the south to north and those in Terminal B (currently domestic departures) will be numbered from the CTB to the south. The existing counters in Terminal B will be renumbered in preparation for the opening of the new facility at the beginning of April.

Implications for passengers
Passengers and visitors will have to know which terminal their airline of choice is operating from. Passengers should obtain this information at the time of booking their tickets. To assist them the airport will be putting up temporary signs that show which airlines operate out of each departure terminal.

Passengers and visitors are advised that signage in and around the terminal will in the future no longer refer to domestic and international terminal. Signs will refer only to Terminal A or Terminal B.

The public will be updated via the media on the changes at the airport as they happen. Updates will also be posted on the ACSA website on www.acsa.co.za. The public can also call 086 727 7888 with any queries. At the airport iHelp agents wearing orange waistcoats will be on hand to assist the public.

For enquiries, contact: Nothemba Noruwana
Communications Manager O.R. Tambo International Airport
Airports Company South Africa
Tel: 011 921 6911/ 079 882 7307
E-mail: nothemba.noruwana@airports.co.za

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