Cape Town International Airport is the best airport in Africa, according to the judges at the 2003 World Travel Awards. This is the sixth consecutive year that the airport has won this award.
At the ceremony in New York on Monday (8 December) night, Cape Town was named Africa’s leading destination. “This award means a great deal, not just because we’ve won it for six years running, but also because it is judged by our peers in the travel industry,” says ACSA Cape Town International General Manager, Monwabisi Kalawe.
He says the airport has recently launched a customer service focus, seeking to raise the bar on all aspects of the experience at Cape Town International, from the moment people arrive at the airport to the time they depart.
“We’re already seeing the benefits of this and hopefully we can win the award for the best airport in the world next year.”
International and domestic passenger arrivals at ACSA Cape Town International increased in November, compared to the same month last year, and the airport expects overall visitor numbers to exceed those of last year. A record 5 million passengers arrived or departed from Cape Town International in 2001/ 2002 financial year.