The airport has been fully operational since 01st May 2010. In an effort to continuously improve our service offering and make the airport users’ experience seamless, we are committed to implement customer focused projects timeously and in the least disruptive manner to airport users. The Arrivals Pick Up Zone which has posed operational constraints and frustration to our customers will be re-designed for your benefit. The project initiation arises out of customer complaints and suggestions which were augmented by a traffic engineering solution which will result in an optimal utilization of the area.
Bongiwe Pityi, Assistant General Manager: Airport Operations said, “The construction of the re-designed Arrivals Pick Up has already been commenced with. The next phase which becomes more intense will require that the area be closed off to the public in the interest of safety. The current Arrivals Pick Up Zone will be closed from 27th March to 31st May 2012. On completion, the re-designed Arrivals Pick Up Zone will alleviate congestion and offer a prime parking facility to our customers. We are mindful of the inconvenience factor during the construction phase and to this end we are offering a free 30 minute parking benefit to all our customers, in the multi-storey parkade.”
- Will the public have access to the Arrivals Pick-Up Zone during construction?
No, the area will be closed off to members of the public.
- Where do you pick up during this period?
All our customers will be allowed to pick up in the multi-storey parkade owing to its proximity to the main Arrivals area.
- How will I access the multi-storey parkade?
The public should follow the directional signage placed in strategic locations via the main entrance of the multi-storey parkade .
- How much does it cost you?
The first 30 minutes of parking in the multi-storey parkade is free. Thereafter normal parking rates become applicable
- When will the new Arrivals Pick Up Zone be available?
01st June 2012
Colin Naidoo, Communications Manager for KSIA, said, “We are appealing to the public for their co-operation and patience during the construction period. We further encourage our customers to arrive earlier to avoid delays.”
Jeanelle Roskrudge, Acting Manager: Landside Operations: “Directional signage will be in place during this period to direct our customers. We are certain that the new aligned pickup area will be more user friendly than the current one. As ACSA we are will continue to improve our airport for the benefit of our customers.”
For any parking related queries during this period, please call 032 436 6626 and 032 436 6656. Or send an e-mail to: firstname.lastname@example.org. More information on the operation of the arrivals pickup zone will follow closer to the time of opening.
Communications and Brand
King Shaka International Airport