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FREQUENTLY ASKED QUESTIONS: AIRPORTS APP
Sunday, June 15, 2014 | 00:00

Get the Airports App free on Android, iOS and selected Blackberry smartphones only – currently not available on the Blackberry Q- or Z-series.

To download Airports App for Android

To download Airports App for iOS

To download Airports App for Blackberry


Q. Where can I download the app from?
A. The airports app is available for download in the Blackberry (excluding Q- and Z-series), Apple iOS, and Android app stores.

Q. Do I need to pay for it?
A. No, the app is completely free. Normal data rates for your cellular operator will apply when downloading and using the app.

Q. How do I use the app?
A. Using the Airports App is simple – once downloaded, click on the icon to run it. There are four options - Flights, Shop and Dine, At the Airport, and To and From the Airport. Simply click on the icon that you want to use.

Q. What can the app do?
A. The app gives you a complete guide to everything at the airport. Airports App puts the airport in the pockets of our customers by providing them with convenient tools to find shops and restaurants, airline and travel information, as well as weather reports and customer care details. The app also syncs into the Gautrain timetable, ensuring that passengers travelling to Gauteng have access to alternative transportation.

Q. How user-friendly is the app?
A. The app has been tested to make sure that it works correctly and looks good on a range of devices through a platform called UX-Lab testing facility. Airports Company South Africa partnered with Digital Solutions Group (DSG) and Resolution Circle, a research and technology company, to test the app on a number of mobile devices. Extensive work has gone into ensuring the app is simple and intuitive to use for travellers to benefit immensely from the service.

 

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