How can I make a complaint?

Queries should be made in writing to:
Parking Management
Private Bag X1, O.R. Tambo International Airport
Kempton Park, Gauteng, South Africa, 1627
or via Email to customercare@airports.co.za
Set out the details of your query. Make sure to enclose all the relevant details including:
• Booking reference number
• Car park name
• Arrival date & time
• Departure date & time
• Fee charged
• Daytime telephone number