The foreign exchange rate charged to your credit card is applied at the time you make your booking online. This exchange rate is set by your credit card company. ACSA receives payment for your online booking only in ZAR.Should you subsequently amend your booking or otherwise become eligible for a refund for all or part of the pre-booking payment, ACSA will refund the appropriate ZAR amount to your card account. The foreign exchange rate on any such refund will be set by your card company. ACSA does not accept responsibility for the effects, positive or negative, of any fluctuations in foreign exchange rates.Queries in relation to your payment should be made in writing to:Parking ManagementPrivate Bag X1, O.R. Tambo International AirportKempton Park, Gauteng, South Africa, 1627or via Email to customercare@airports.co.zaSet out the details of your query. Make sure to enclose all the relevant details including:• Booking reference number • Car park name • Arrival date & time • Departure date & time • Fee charged • Daytime telephone number