I have a query about the pre-booked parking charge on my card. What should I do?

Email: customercare@airports.co.za or write to:
Parking Management
Private Bag X1, O.R. Tambo International Airport
Kempton Park, Gauteng, South Africa, 1627
Set out the details of your query. Make sure to enclose all the relevant details including:
• Your name
• Booking reference number
• Car park name
• Arrival date & time
• Departure date & time
• Fee charged
• Daytime telephone number